Apps/Notifications

Mobile notifications

The full set of push and in-app messages sent to end users and account owners. Copy is localized by the SDK.

Lock-screen push

11 Sep · Fri

09:41

KolayOTPnow

Your code: 482913

Valid for 10 minutes. Never share it.

KolayOTP2 min

Sign-in verified

Istanbul · iPhone 15 · 09:41

KolayOTP1 hr

Balance below ₺500

Auto top-up is off. Top up in the panel.

In-app

Verified

Your number is verified, signing you in.

Channel switched

WhatsApp didn't deliver, so we sent the code by SMS.

New code

You can request a new code in 00:47

Wrong code

3 attempts left. Check the code and retry.

Delivery rules

Push permissionRequested before the code screen

Quiet hoursNot applied — OTP is transactional

Code visibilityCan be hidden on the lock screen

LocalizationTR/EN from the locale field

Web notifications

In-panel toasts, system banners and the email notifications sent to account owners.

Panel toasts

Balance topped up

₺2,000 added. New balance: ₺4,280.

Routing updated

SMS moved to first position. Change is live.

Key revoked

kotp_live_7f2a… is no longer valid.

System banners

Warning

Delays reported on NetGSM; SMS delivery around 6s. Routing is automatically prioritizing WhatsApp.

Critical

Your balance is empty. Live sends are paused; sandbox keeps working.

Email notifications

notifications@kolayotp.comMondays 09:00

Weekly summary: 128,402 OTPs, 98.7% delivered

Channel split, the numbers failing most, and a cost breakdown.

notifications@kolayotp.comOn threshold

Your balance dropped below the threshold

Auto top-up is off, so sends may pause.

notifications@kolayotp.comImmediate

Fraud signal: 42 numbers from one IP

Suspicious traffic was rate-limited automatically; please review.

Notification preferences

Weekly summaryEmail

Balance alertEmail + toast

Fraud signalEmail + webhook

Provider outageBanner + email

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